Privacy Policy

FOI Group, LLC. and its subsidiaries and affiliates (“FOI Group, LLC.,” “we,” “our” or “us”) respect your right to privacy. This Privacy Policy (“Policy”) describes the personal information we may collect, use, disclose and otherwise process about individuals, as well as the rights and choices individuals may have regarding their personal information and other important topics relating to your privacy and data protection.

It is FOI Group, LLC. policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our customers, business partners and others whose personal information we process.

This Policy applies to the personal information we process related to Internet sites (“Internet Site”) and mobile applications (“App”) operated by or on behalf of FOI Group, LLC. and the services we provide through an Internet Site and App, that display or include a link to this Policy (collectively the “Services”). 

It also applies to personal information FOI Group, LLC. may otherwise collect: (i) through our products and services; (ii) when you interact with us by means other than a FOI Group, LLC. Internet Site or App, for example, in person, by telephone, or at a trade show or training; and (iii) from our former and prospective customers, distributors, and other business partners (collectively “Business Partners”) as well as our suppliers and vendors. 

However, different FOI Group, LLC. Internet Sites, Apps, products, and services may have different purposes and features. If additional or different disclosures are required for a specific FOI Group, LLC. Internet Site, App, product, or service, then we may provide additional or supplemental privacy notices which will apply to certain personal information collected and processed by us related to the relevant Internet Site, App, product, or service. Each such additional notice, policy, or statement (“Specific Privacy Statement”) will control to the extent there is a conflict with this Policy, with respect to your personal information that is subject to that Specific Privacy Statement.

General Principles of FOI Group, LLC.’s Collection, Use and Disclosure of Personal Information

To the extent required by applicable privacy and data protection law, whenever FOI Group, LLC. collects personal information, FOI Group, LLC. will:

• • provide timely and appropriate notice to you about our data practices;
  • collect your personal information only for specified and legitimate purposes. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected;
  • process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;
  • take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up-to-date;
  • not use your personal information for direct marketing purposes without giving you an opportunity to “opt-out”; and
  • take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within FOI Group, LLC..

Personal Information FOI Group, LLC. Collects

FOI Group, LLC. collects the following types of personal information:

• • Information You Provide

FOI Group, LLC. collects personal information you provide us, which may include: (i) contact information, such as your name, company name, job title, address, e-mail address, and phone number; (ii) additional information about you to help us get to know you better, such as your gender, age, date of birth, nationality, professional associations and registration numbers, information about how you use our products, and demographic information; (iii) comments, questions, requests and orders you may make; (iv) financial information needed to process payments if you make purchases, such as credit card or account information or tax identification number; (v) log-in information, including, if applicable, social media account information for login purposes; and (vi) information about your preferences, such as your preferred methods of communication and product types in which you are interested.

• • Information Automatically Gathered from Your Device

Device and browser information. FOI Group, LLC. may collect personal information related to your device, such as device type, browser type, IP address, operating system, and device identifier when you interact with us and use our Services. FOI Group, LLC. collects such information automatically from your device and web browser through cookies, log files, pixel tags and other and similar technologies when users access or use our Services, such as IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information.

Information about how you interact with us. FOI Group, LLC. may collect personal information related to your usage of FOI Group, LLC. Internet Sites and Apps and how you interact with our digital advertisements and promotions, such as content viewed or downloaded, features used, links clicked, FOI Group, LLC. promotional emails opened, and dates and times of interactions. FOI Group, LLC. collects this information using cookies, pixel tags and similar technologies.

Location information. FOI Group, LLC. may collect location information, including precise real-time location information from your device and imprecise location information derived from, for example, your IP address or postal code. FOI Group, LLC. Apps will NOT access precise-real time location information from your device unless you grant permission to do so.

• • Cookies and Similar Technologies

A “cookie” is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, holding items in your shopping cart, and sometimes providing you with advertising which is tailored to your interests.

FOI Group, LLC. Internet Sites use “session cookies.” A session cookie expires after you close your browser. For example, when you use the FOI Group, LLC. Product Catalog, we place a session cookie to note what pages you have viewed. We can use this information to provide you recommendations of other products that may be of interest.

FOI Group, LLC. Internet Sites also use “persistent cookies.” These cookies do not expire when you close your browser. Persistent cookies stay on your computer until you delete them or they expire. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences which can be provided by us automatically, saving you time and effort on future visits. For example, after you make a purchase, if you decide to make another purchase, your shipping address may have been retained and will only need to be confirmed.

Certain countries require your consent to the use of cookies when you visit FOI Group, LLC. Internet Sites. If you access a FOI Group, LLC. Internet Site from one of these countries, you will be presented with information regarding your options, including the option to accept or reject certain categories of cookies. You will be able to change these settings on subsequent visits. Please note that you will not be able to opt out of receiving certain cookies that are strictly necessary for the delivery of a service requested by you.

At any time when visiting a FOI Group, LLC. Internet Site for one of these countries, clicking on the “Cookie Preferences” link at the bottom of each page allows you to access information on cookies and change your settings.

Although you are not required to accept cookies when you visit a FOI Group, LLC. Internet Site, you may be unable to use all of the functionality of the site if you reject certain cookies.

In addition, your browser may allow you to adjust settings to accept or reject/block certain cookies, or to alert you when a cookie is placed on your computer; you can also delete cookies. Please note that these settings are browser and device specific.

• Analytics and Advertising

FOI Group, LLC. uses third-party analytics services to better understand how users engage with FOI Group, LLC. Internet Sites and Apps, including services provided by Google. These third-party analytics companies may collect usage data (using cookies, pixels and similar tools) about our Services in order to provide us with reports and metrics that help us to evaluate usage of our Services and improve performance and user experiences. Please use the following links for more information about how Google collects and uses data when you visit their partners’ websites or apps:

www.google.com/policies/privacy/partners/

FOI Group, LLC. also uses third-party advertising services to provide advertisements for FOI Group, LLC. products or services that may be of interest to you when you visit websites or other online services.

• Targeted Advertising

FOI Group, LLC. allows selected third parties, including these analytics and advertising services and networks, mobile networks and others (“third-party ad companies”), to place cookies and pixels on our Internet Sites. These third parties may collect information about your online activities over time and across third-party websites. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites and apps, and to evaluate the success of such ads and content.  

These third parties may be members of industry self-regulatory groups such as the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA). The websites for these groups provide more information on interest-based online advertising and how to opt out of receiving interest-based online ads from participating companies. 

Please note that opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or ‘contextual’ ads on our Services. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.

• Information from Business Partners and other Third Parties

FOI Group, LLC. collects personal information through our Business Partners. This information may include contact information, such as name, company name, job title, address, e-mail address, and phone number.

FOI Group, LLC. may also obtain personal information from other third-party sources, including publicly and commercially available sources. We may combine the information we receive from our Business Partners, suppliers and vendors and other third-party sources with information that we collect from you or your device, as described above.

How FOI Group, LLC. Uses Your Personal Information

FOI Group, LLC. may use your personal information to:

Develop and manage our relationships with you and our Business Partners. This may include: (i) delivering services or carrying out transactions that you or our Business Partners have requested; (ii) providing information about FOI Group, LLC. products, services, and transactions, and advertisements, that may be of interest to you; (iii) providing you and our Business Partners a more consistent experience in interacting with FOI Group, LLC., including by learning more about you and how you use and interact with FOI Group, LLC. Internet Sites, Apps, products, and services; and (iv) planning, managing, and performing under our contractual relationships with our Business Partners, vendors and suppliers.

Communicate with you or your company. This may include: (i) informing you of FOI Group, LLC. products, services, and promotional activities that may be of interest to you or your company; (ii) providing information about relevant FOI Group, LLC. products, services, and transactions, including, for example, pricing information, technical data, invoice, shipping, or production information, warranty or recall information, or information about product or service improvements; (iii) responding to questions or inquiries that you make, including customer service requests; and (iv) inviting you to participate in, or informing you of the results of, customer satisfaction or market research surveys.

Provide and improve our Internet Sites, Apps, products, and services. This may include: (i) customizing them to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; (ii) maintaining the security of and otherwise protecting them; and (iii) and developing new FOI Group, LLC. Internet Sites, Apps, products and services.

Address legal issues. This may include: (i) complying with our obligations to retain certain business records for minimum retention periods; (ii) establishing, exercising, or defending legal claims; (iii) complying with laws, regulations, court orders, or other legal process; (iv) detecting, preventing, and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law, or other misuse of FOI Group, LLC. Internet Sites, Apps, products or services; and (v) protecting FOI Group, LLC.’s rights or property, or yours or others’ health, safety, welfare, rights, or property.

FOI Group, LLC. may also use your personal information for other uses consistent with the context in which the information was collected or with your consent.

FOI Group, LLC. may anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.

How FOI Group, LLC. May Disclose Your Personal Information

FOI Group, LLC. may disclose the personal information we collect, for the purposes described above as described here: 

• • FOI Group, LLC. may disclose your personal information with other FOI Group, LLC. entities. When we do so, these other FOI Group, LLC. entities will use your information in a manner consistent with this Policy, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
  • FOI Group, LLC. may also disclose your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information in compliance with all applicable privacy and data protection laws.
  • In some cases, FOI Group, LLC. may disclose your personal information with third parties who partner with us to provide products and services to our customers, such as distributors. If so, we will require our Business Partners to use that information in a manner consistent with this Policy, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
  • FOI Group, LLC. may disclose your personal information with third parties when we have a good faith belief that disclosure is necessary: (i) to comply with a law, regulation, court order, or other legal process; (ii) to detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of FOI Group, LLC. Internet Sites, Apps, products or services; (iii) to protect FOI Group, LLC. rights or property or yours or others’ health, safety, welfare, rights, or property; or (iv) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.
  • FOI Group, LLC. may disclose your personal information with third parties in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of FOI Group, LLC. or a FOI Group, LLC. business unit, or under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.
  • FOI Group, LLC. may disclose your information with your permission or at your request.

FOI Group, LLC. may share anonymized or aggregated information internally and with third parties for any purpose. Such information will not identify you individually.

Security of Your Personal Information

Your personal information will generally be stored in FOI Group, LLC. databases or databases maintained by our service providers. Many of these databases are stored on servers located in the United States. FOI Group, LLC. takes appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within FOI Group, LLC..

FOI Group, LLC. maintains reasonable safeguards designed to protect the confidentiality, security, and integrity of your personal information.

Links to Third Party Internet Sites and Plugins

FOI Group, LLC. Internet Sites and Apps may contain links to websites or mobile apps that are not operated by FOI Group, LLC.. In addition, our Services may include or incorporate plugins, widgets, buttons or similar features which are operated by third-party social media platforms and other third party networks. An example of a social media plugin is the Facebook “Like” button. We provide these links and plugins as a service and do not imply any endorsement of the activities or content of the related websites, apps, or social media platforms, nor any association with their operators. Even though incorporated into our Services, these features are hosted by the respective third-party operators. Subject to your cookie preferences, these third parties may collect your IP address, URL, date and time stamp, browser details and similar information, subject to their own privacy policies. To learn about the information collected by these third-party websites, apps, and plugins, please visit their respective privacy policies. We encourage you to review the privacy policies for the websites, apps, and social media platforms you visit before using them or providing personal information.

Retention of Your Personal Information

How long we keep your personal information will vary and will depend on the purpose and use of information collected. There are legal requirements that we keep some types of data for specific periods. Otherwise, we will retain it for no longer than is necessary for the purposes for which the data was collected.

Children

FOI Group, LLC.’s Internet Sites and Apps are not intended for or targeted at children under 13 years of age and FOI Group, LLC. does not knowingly or specifically solicit or collect personal information from children under 13, or the relevant minimum age under applicable local legal requirements, except as permitted under applicable law.  If you believe we have unintentionally collected such information, please notify us as set out in the Questions about this Policy section below.

Questions about this Policy

If you have any questions about this Policy or our use of your personal information, please email us at [Company/Website Electronic Mail Address] or by writing to us at:

FOI Group, LLC.
℅ FOI Group, LLC

Website Policy Compliance
PO Box 671096

Dallas, Texas 75367

Changes to this Policy

This Policy is current as of the Effective Date set forth below. Changes to this Policy will be posted on this site, along with information on any material changes. FOI Group, LLC. reserves the right to update or modify this Policy at any time and without prior notice. Any modifications will apply only to the personal information we collect after the posting. If we make material changes to how we collect, use and disclose the personal information we have previously collected about you, we will endeavor to provide you prior notice, such as by emailing you or posting prominent notice through on our website or within the Services, and where required by applicable law obtain your consent.